Angela Hoy over on Booklocker.com has posted in this week’s edition on Writersweekly about the growing concerns some authors are experiencing with Lulu’s quality of service and shipping charges. While Angela does not go into a great amount of detail in her article, she does carry links from Lulu’s own forum from many disgruntled authors. Her article title very much sets the tone – ‘Has Lulu Gotten Too Big For Its Britches?’. She also reports an increase in the amount of authors requesting to move books over from Lulu to Booklocker, that maybe a little gamesmanship on her part in the ruff and tumble of POD publishing, and I also have experience of this turnabout, but I suspect far more authors are moving their books over to Createspace.
“Lulu used to have a pretty good reputation. Heck, I even used to refer authors to them. No more! Since they’ve grown so large, started using different printers, and laid off a chunk of their staff last year, things appear to be not-so-rosy at Lulu these days. Have they grown so big that they can’t keep up with their authors’ needs anymore?”
Angela Hoy, July 8th, 2009 – ‘Has Lulu Gotten Too Big For Its Britches?’