Following Amazon Corporate’s statement to ‘Interested Parties’, John Ingram of the Ingram Group and parent company of Booksurge’s rival Lightning Source, issued a statement from John Ingram about the concerns their publisher costumers are expressing to them.
John Ingram said, while “the questions that are being raised about Amazon.com and its Booksurge division don’t directly relate to Ingram – either Lightning Source Inc. or Ingram Book Group – it clearly is alarming many of our publisher partners.”
John Ingram goes on to say, “publishers are telling us they feel Amazon.com’s actions are not appropriate.”
Amazon have yet to directly respond to Ingram and it remains to be seen if they will.
John Ingram continued, “We all live in a world where decisions are made about insourcing and outsourcing, and free choice is important. At Ingram Book and Lightning Source, we are going to work really hard to continue to be the compelling choice as publishers make their outsourcing decisions. Our breadth of distribution channels including the online retailers remains the same, and Ingram still provides one day turnaround in the fulfillment of orders for books including print on demand titles.”